FAQ's
Frequently asked questions
We don't just build your marketing presence and disappear—we're here for the long haul. We offer ongoing support and maintenance packages to keep your website updated, manage technical issues promptly, adjust strategies based on performance, and provide training so you can handle basic updates yourself if desired. Think of us as your ongoing marketing partner. As your campground or caravan park evolves, we'll be there to help you adapt your marketing to match.
Yes! We offer personalised digital marketing workshops that can be conducted right at your campground or caravan park, or online via video call—whatever works best for you. These hands-on sessions are tailored specifically to your situation and skill level, covering topics like managing your social media accounts, responding to reviews effectively, basic website updates, understanding your analytics, and creating compelling content. Many campground and caravan park owners prefer a hybrid approach—we handle the technical heavy lifting while you manage day-to-day updates. We'll equip you with practical skills you can implement immediately.
Definitely. We understand that many of Australia's best campgrounds and caravan parks are off the beaten track, and we're equipped to work with properties anywhere. We're constantly travelling around Australia and make it a point to visit remote locations. We can work remotely via phone, email, and video calls when needed, and we understand connectivity challenges (limited mobile reception, satellite internet) and design solutions accordingly. Plus, our on-site visit approach means we'll come to you when possible, experiencing your location firsthand to create authentic marketing that captures what makes it special.
We're big believers in measurable results, not vague promises. We'll provide regular reports showing key metrics like website traffic and visitor behaviour, social media engagement and follower growth, booking enquiries and conversion rates, review ratings and sentiment, and return on your marketing investment. We'll explain what the numbers mean in plain English and adjust strategies based on what's working. Many of our clients report increased bookings within the first few months, and we'll track progress transparently so you can see the value of your investment.